Recovering items from the Deleted Items folder But you can use the steps in this topic to recover messages from the Recoverable Items folder that were in a folder when it was permanently deleted. Unfortunately, you can't recover a folder that's been permanently deleted.
You can recover a deleted folder (with all of its messages) if it's still in your Deleted Items folder. If you can't find it there, the next place to look is the Recoverable Items folder, which you can access by using the Recover Deleted Items tool. The first place to look for a deleted item, such as an email message, calendar appointment, contact, or task is the Deleted Items folder in your mailbox. When you accidentally delete an item from your Outlook Web App mailbox (the web browser version of Outlook), you can often recover it.
